The Imaging Executive Podcast, from the Association of Imaging Executives(AIE), offers leadership insights and a glimpse at the future of imaging. Hosted by Paul Worthington, editor of The 6Sight Report, the weekly podcast offers interviews with leading experts, as well as the editors of PMA magazine and The Future Image Report, to provide imaging industry executives with insight into management practices and relevant discussions about innovative technology.

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Syndication

Wed, 20 October 2010
The customers’ 4 decisive moments

Robert H. Bloom is CEO of Publicis Worldwide and author of The New Experts: Win Today's Newly Empowered Customers At Their 4 Decisive Moments. On today's episode of the Imaging Executive podcast, Bloom explains what those four key decisive moments are, and how businesses can win customers by delivering what they want most, when they want it.

Interview starts - 1:25

Interview ends - 15:58

Direct download: 10-20-10-AIE-Bob_Bloom.mp3
Category:podcasts -- posted at: 2:00 PM